PATIENT / SERVICE RECEIVER LIGHTING TEXT UNDER THE LAW ON THE PROTECTION OF PERSONAL DATA

X ÖZEL SAĞLIK HİZMETLERİ TİC. A.Ş. attaches importance to the protection of the privacy of your personal information. (As X ÖZEL SAĞLIK HİZMETLERİ TİC. A.Ş., pursuant to the Law on Protection of Personal Data No. 6698 (“KVKK”), as Data Controller, within the framework of our disclosure obligation under the KVKK, taking into account the data security of our patients and relatives, privacy of private life, fundamental rights and Due to the importance we attach to the protection of freedoms, we would like to inform you about the purposes of processing your personal data, the legal reasons, the collection method, to whom it can be transferred and the processes regarding the rights granted to you under the KVKK.

Which Personal Data Do We Process?

In order to provide health services to our patients, we collect various personal data in accordance with the principles and conditions within the scope of KVKK and other relevant legislation (Private Hospitals Regulation, Regulation on Personal Health Data, etc.). In order to provide health services to our patients, the following data are collected by our hospital from our patients, other health institutions and organizations or patient relatives for the purpose of carrying out medical diagnosis, examination, treatment and care services.

• Your Identity Information; Your name, surname, T.C. Your ID number, driver's license, passport number or temporary TR ID number, place and date of birth, marital status, gender, insurance or patient protocol number and other identification data by which we can identify you.
• Your Contact Information: Your address, telephone number, e-mail address and other communication data, your voice call records kept by customer representatives or patient services in accordance with call center standards, and your personal data obtained when you contact us via e-mail, letter or other means.
• Your Financial Information; Your financial data such as your bank account number, IBAN number, credit card information, billing information.
  If you visit our hospital, camera and photo records kept for security purposes, If you use the parking lot and valet service, give your vehicle license plate, your photos and camera records.
• Your closed circuit camera system image and recording during your visit to our hospitals,
• Your Health Information; Your general and special personal data, especially the personal health data you provide and obtained during the execution of all medical diagnosis, examination, treatment and care services; for example, your appointment and examination information, laboratory results, test results, Check-up and prescription information, Your data specified in the consent form in case of a medical intervention,
• Your survey, suggestion, satisfaction, thank you and complaint data, e-mail, website contact form, navigation information we obtain in the use of our website and mobile applications; Your IP address, wi-fi information, browser information and the medical documents you transmit with your consent through the same system, surveys, related registration and form information or other data you share when you reach us by other means, Private health insurance for the financing and planning of health services, etc. is your data.

For What Purposes Do We Process Your Personal Data?

Your Personal and Private Personal Data mentioned above;

• We fulfill our legal obligations in the Health Services Basic Law No. 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Public Health Law No. 1593, Regulation on Patient Rights, Regulation on Private Hospitals, Regulation on Personal Health Data and other relevant regulations. fetch;
  Protection of public health, preventive medicine, medical diagnosis, execution of treatment and care services, planning and management of health services and financing, Execution of all medical diagnosis, examination, treatment and care services, supply of drugs, consumables and special materials,
• Providing you with information about your appointment if an appointment is made; Verification of your identity, Billing; fast and accurate planning, management, monitoring of your transactions,
• Financial agreement regarding the health services offered to you with contracted institutions
  providing; responding to the demands of public institutions and organizations in accordance with the legislation
• Measuring patient satisfaction and increasing patient satisfaction after receiving health services; To be able to answer all your questions and complaints; To contact you for information purposes regarding our services;
• Developing, monitoring and performing activities of quality processes;
• Researching and analyzing your use of health services in order to improve the services we offer,
• Participation in campaigns, giving campaign information by the relevant departments through all kinds of communication

To be processed, recorded, stored, stored, classified and in matters of public safety and legal disputes that may arise, upon request and in accordance with the legislation, to prosecutors' offices, courts, all kinds of judicial authorities, general directorate of population, Turkish Medical Association and Pharmacists' Association, relevant public officials. to provide information; when necessary, to authorized public institutions and organizations within the scope of the above-mentioned purposes, to institutions and organizations sent in case of referral, to health institutions and organizations with which we cooperate for medical diagnosis, laboratories, our business partners, private insurance companies, law firms, financial advisors, third parties from whom we receive consultancy IT CAN BE TRANSFERRED to all of our consultants.

What are the Collection Methods of Your Personal Data and the Legal Reasons Regarding Them?

Your personal data mentioned above is required to be processed, provided that (i) it is expressly stipulated in the laws specified in Articles 5 and 6 of Law No. 6698, (ii) it is directly related to the establishment or performance of a contract, (iii) It is compulsory for the protection of life or physical integrity of the person or another person, who is unable to express his consent due to actual impossibility or whose consent is not legally recognized, (iv) is compulsory for the data controller to fulfill his legal obligation, (v) harms the fundamental rights and freedoms of the data subject. Within the scope of the purposes specified in this Clarification Text, due to the fact that it is mandatory for the legitimate interest of the data controller, (vi) protection of public health, preventive medicine, medical diagnosis, execution of treatment and care services, planning and management of health services and financing;

• To comply with the law and honesty rules,
• Provided that it is accurate and up-to-date when necessary
• For specific, explicit and legitimate purposes,
• In connection with the purpose for which they are processed, limited and measured,
• It will be processed, recorded, stored, maintained by automatic means (for example, camera recordings) or by non-automatic means (for example, forms filled in by you) provided that it is part of any data recording system, to be kept for the period required by the relevant legislation or for the purpose for which they are processed. , can be classified and transferred.

What Are Your Rights Regarding the Processing of Personal Data and How Can You Access These Rights?

Your Rights Regarding the Protection of Personal Data

In accordance with the law and relevant legislation, the relevant patient / service recipient who approves this Clarification Text;

• Learning whether personal data is processed or not
• Requesting information regarding the processing of personal data
• Accessing and requesting personal health data
• Learning the purpose of processing personal data and whether they are used in accordance with the purpose
• Knowing the third parties to whom personal data is transferred in the country or abroad
• Requesting correction of personal data in case of incomplete or incorrect processing
• Requesting the deletion or destruction (anonymisation) of personal data
• Requesting notification of the third parties to whom personal data has been transferred, regarding the correction of personal data and/or the deletion or destruction of personal data in case of incomplete or incorrect processing of personal data
• Objecting to the emergence of a result against you by analyzing the processed data of the person exclusively through automated systems,
• Requesting the compensation of the damage in case of loss due to unlawful processing of personal data

HE HAS RIGHTS was informed about it.

Contact and Application

Your requests regarding your rights within the scope of KVKK, your requests within the scope of the Law in accordance with Article 5 of the "Communiqué on the Procedures and Principles of Application to the Data Controller", by filling in the "Application Form in accordance with the Law on the Protection of Personal Data" on our website.

• Can deliver personally to address x
• It can be sent through the notary public
• To our e-mail address in the communication section of our website, with a secure electronic or mobile signature, through my registered e-mail address or my registered e-mail address in your system (name of institution  X ÖZEL SAĞLIK HİZMETLERİ TİC. A.Ş. in writing or registered e-mail (KEP) address. , secure electronic signature, mobile signature or using the e-mail address previously notified to the data controller by the data controller and registered in the data controller's system.
• It is submitted to your information within the scope of this Clarification Text that the personal data that will be subject to processing will be shared with you as the personal data owner through all the contact information provided to us, and that if the relevant contact information changes, it should be updated by informing us as the Data Controller.