Health services, due to their vital importance, cannot compromise on the rights and responsibilities of individuals. We respect all the rights of all our patients and their relatives who apply to our hospitals during the time they receive service from our hospitals. T.R. This resource, which we have prepared by making use of the Ministry of Health's Patient Rights Regulation; It is for the purpose of informing our patients about the rights they have and the responsibilities they must fulfill during service procurement.

Patient rights

It is the whole of the practices made in order to protect the rights of a person who requests medical assistance and applies to a health institution for this purpose, whose rights are guaranteed by international and national legislation, during the entire service period given to him in that health institution.

Patient rights aim to protect human health at a high level and to provide high quality health services.

Right to Benefit from Services

Every individual who applies to our hospital has the right to benefit from all services regardless of language, religion, race or sect. He has the right to benefit from the preventive and curative health services necessary for him to continue his life in a healthy way.

Right to Information and Request Information

Our patients have the right to receive information about their health status, current health services and how they can benefit from them, and to see and obtain documents about themselves and their diseases.

Right to Consent and Consent

Our patients have the right to accept, refuse or request the discontinuation of the recommended treatment after they are adequately informed.

The Right to Choose and Change the Health Institution and Personnel

Our patients have the right to choose and change which diagnosis and treatment method will be used, the doctors, nurses and other health personnel responsible for their treatment.

Right to Privacy and Confidentiality

Our patients have the right to demand that their personal information, health conditions, diagnosis and treatment processes or the content of their private visits be kept confidential.

Right to Respect

Our patients have the right to receive health services with a friendly, gentle, compassionate approach and in a clean contemporary environment.

The Right to Fulfill His Religious Duties

Our patients have the right to fulfill their religious obligations within the possibilities of the health facility and as long as they do not interfere with treatment.

Right to Visit and Accompaniment

Our patients have the right to accept visitors and have companions in accordance with the procedures and principles determined by our hospital.

Right to Security

Our patients have the right to protect the safety of life and property, and to be protected from risks and medical errors in health services.*

Right to Consultation and Second Opinion

Our patients have the right to obtain information about their health status or to seek consultation with a specialist from a different branch from another physician working in the same branch, apart from the physician who is dealing with their treatment.

Right to Report Complaints / Opinions and Suggestions

Our patients have the right to initiate, review, finalize and be informed of the outcome of the complaint mechanism in our hospital in case their rights are neglected.

* For security reasons, camera shots are taken in the public and general areas of our hospitals. However, this measure is not applied in areas that require privacy such as patient rooms and doctor's rooms.

Patient Responsibilities

Patient responsibilities are the duties and obligations that the patient must fulfill before and after applying to a health board.

1. General Responsibilities

• Our patients are responsible for doing their best to take care of their own health and to follow the advice given for a healthy life.
• The person can donate blood or donate organs, if appropriate.
• In simple cases, people are responsible for taking care of themselves.

2. Social Security Status

• Our patients are responsible for notifying changes in their health, social security and personal information in a timely manner.

3. Informing Healthcare Professionals

• Our patients are responsible for reporting their complaints, previous illnesses, whether they have received any inpatient treatment, their current medications, if any, and all information about their health.

4. Compliance with Hospital Rules

• Our patients are responsible for complying with the rules and practices of the health institution to which they apply.
• Our patients are responsible for complying with the referral chain determined by the Ministry of Health and relevant social security institutions.
• It is responsible for cooperating with healthcare professionals during the treatment, care and rehabilitation process of our patients.
• Our patients are responsible for paying the costs of examination and treatment.
• If our patients benefit from a health facility that provides service with an appointment, they are responsible for complying with the date and time of the appointment and notifying the relevant place of changes.
• Our patients are responsible for respecting the rights of hospital staff, other patients and visitors.
• Our patients are responsible for covering the damage to the hospital equipment.

5. Compliance with Recommendations Regarding Treatment

• Our patients are responsible for listening carefully to advice on treatment and medication and asking questions about things they cannot understand.
• If our patients are unable to comply with the recommendations regarding their treatment, they are responsible for informing the healthcare professional.
• Our patients are responsible for stating whether they understand the health care and post-discharge care plan correctly as expected.

Our patients are responsible for the consequences of refusing the treatment or not following the recommendations.